Help Center
Frequently Asked Questions
Answers to the questions we hear most, from ingredients and how to use Best Beards to orders, shipping, and returns. Can't find what you need? We're here around the clock and reply within one business day.
Products
Products & Ingredients
What does Best Beards beard cream do?
It is a conditioner and styler in one. The blend of organic butters and oils softens coarse beard hair, hydrates the skin underneath, and tames frizz, while organic beeswax adds a natural hold that lasts all day without stiffness or grease.
What is it made of? Is it really organic?
The core blend includes shea and mango butter, argan and coconut oil, and organic beeswax, with no synthetic fragrance and no fillers.
What scents do you offer?
Our beard creams come in Organic Original, Organic Blueberry, and Organic Platinum year-round, plus Organic Spice as a seasonal scent each fall.
Are your products cruelty-free or vegan?
Yes, all of our products are cruelty-free. They are not vegan, since they are made with organic beeswax.
Will it help my beard grow?
It can. Best Beards isn't a growth serum, but by keeping the skin underneath healthy and hydrated, it creates a healthy environment that helps support beard growth.
Where are your products made?
Every product is homemade and manufactured in Coatesville, Pennsylvania.
How long does a tin last, and does it expire?
[PLACEHOLDER: Roughly how long one tin lasts with normal daily use, and the shelf life or period-after-opening guidance.]
How to Use
Using Best Beards
How much should I use, and how often?
Start with a dime-sized amount for an average beard, or a nickel-sized amount for a longer one. Work it from the skin out to the tips, once a day. A little goes a long way.
When will I see results?
Most men notice their beard feels softer and looks healthier from the very first use.
Is it good for sensitive or acne-prone skin?
Yes. The formula is made from gentle, natural ingredients and is designed to be kind to sensitive and acne-prone skin.
Can I use it on the skin under my beard?
Yes, and you should. The oils and butters hydrate the skin underneath to help stop itch and flaking, not just coat the hair.
Orders
Orders, Shipping & Returns
How long until my order ships and arrives?
Orders ship within 1 to 2 business days, and most U.S. orders arrive 3 to 5 business days after that. For full details, see our Shipping and Returns page.
How do I track my order?
You will get a tracking number by email as soon as your order ships, sent through Shopify's standard order fulfillment.
Do you ship internationally?
[PLACEHOLDER: International shipping policy, including any countries served, rates, and timeframes.]
What is your return policy?
If something is not right, reach out and we will make it right. [PLACEHOLDER: Return window, conditions, who pays return shipping, and refund timing.] See our Shipping and Returns page for the full policy.
Do you offer subscriptions or wholesale?
[PLACEHOLDER: Do you offer a subscribe-and-save option?] Yes, we offer wholesale and barbershop accounts. To apply, send us a message through our Contact page.